Protecting Your Privacy
This page explains your privacy rights and the steps Planned Parenthood Toronto takes to protect your Personal Health Information. The law we follow is the Personal Health Information Protection Act, 2004 (PHIPA).
Uses and Disclosures of Your Personal Health Information
Our organization is a Health Information Custodian (as defined in PHIPA) which means that we store your Personal Health Information in our systems. We collect information directly from you or from the person acting on your behalf (e.g. your Substitute Decision Maker). The information that we collect may include your name, date of birth, Health Card Number, address, health history, records of your visits and the care that you received during those visits, and other relevant information. Occasionally, we may collect information about you from other sources if permitted by law. Such other sources could include other providers working with us to provide you with care or services (e.g. hospitals, clinics, specialists).
Your Rights
You may request to access and correct your Personal Health Information, or withdraw your consent for the above uses and disclosures by contacting our privacy officer. Your withdrawal of consent may be subject to legal exceptions.
Online Privacy and Data Protection
The Planned Parenthood Toronto website collects limited user data through secure online forms, including those for general inquiries, program interest, volunteer registration, and workshop bookings. These forms are protected by automatic reCAPTCHA verification and are submitted through a secure backend system. Form data is only accessible to authorized PPT staff and our web development agency, and notifications are routed securely to designated staff emails.
The website is hosted on a secure server with proactive protections provided by a high-quality hosting provider, in addition to security tools such as Wordfence.
Email newsletter and donation data are handled through Bloomerang, a secure nonprofit data platform, and fall under that platform’s data protection protocols.
Safeguarding Your Personal Health Information
- We take steps to protect your Personal Health Information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
- We conduct audits and complete investigations to monitor and manage our privacy compliance and ensure your Personal Health Information is secure.
- We take steps to ensure that those who perform services for us protect your privacy and only use your information for the purposes you have consented to.
For more information about our privacy practices or to raise a concern, please ask for our privacy officer.
If you believe your rights have been violated, you can contact the Information and Privacy Commissioner’s Office of Ontario:
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
Tel: 416-326-3333 or 1-800-387-0073
Fax: 416-325-9195
www.ipc.on.ca
info@ipc.on.ca
PPT’s Privacy Officer
Privacy Officer